“Between managing my business and supporting my family, I just couldn’t keep up with all the doctor visits, records, and follow-ups. Pronar Health became our safety net.”

-Arben M., Bronx, NY

Arben is a full-time business owner in New York, managing a growing company while also serving as the primary support for his elderly parents. Both were living with multiple chronic conditions- including heart disease, diabetes, and mobility issues. They needed frequent specialist visits, lab tests, medication adjustments, and ongoing monitoring. But the logistics were overwhelming.

Arben didn’t have the time or medical background to coordinate everything. He found himself constantly on the phone with providers, chasing down test results, and trying to schedule appointments that fit around his workday-all while worrying if he was missing something critical.

That’s when he turned to Pronar Health.

Pronar’s Advanced Care Providers stepped in as an extension of his family, organizing every element of his parents’ care-from retrieving medical records to scheduling specialists, arranging transportation, and making sure medications were reviewed regularly. They even sat in (virtually) during key appointments to ask the right clinical questions and translate outcomes back to Arben in plain language.

All of this happened without Arben having to take time off from work or navigate the system alone.

Today, Arben’s parents feel supported, and he finally has peace of mind knowing their care is not only handled-but optimized. “It’s like having a personal medical team just for my family,” he says. “I didn’t know this kind of support even existed.”