“We were visiting family in the U.S. when my father suddenly got very sick. We didn’t know where to go, how the system worked, or who to trust. Pronar Health stepped in like family.”

– Ardiana T., Tirana, Albania

When Ardiana and her elderly father traveled from Albania to visit relatives in the U.S., they never expected a health crisis. Her father began experiencing serious shortness of breath and chest discomfort just days after arrival. As a visitor unfamiliar with the U.S. healthcare system, Ardiana didn’t know which hospital to trust, what her father’s options were, or how to handle insurance and paperwork.

Through a friend, she was introduced to Pronar Health.

Within hours, a Pronar Health Advanced Care Provider reviewed her father’s medical records (translated and scanned from Albania), coordinated a cardiology appointment at a top-rated medical center, and even accompanied them virtually to explain every step.

From referrals to translation, appointment planning, follow-up care, and medication access, Pronar Health provided full-circle support. What could’ve been a terrifying and costly ordeal became a guided, secure experience.

Today, Ardiana credits Pronar Health with helping her father avoid unnecessary hospitalization-and restoring her peace of mind while far from home.